Stephens Roofing & Remodeling |11803 Warfield StSan AntonioTX78216 | (210) 785-0994
210
Our Reviews
5.00
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Stephens Roofing & Remodeling
11803 Warfield St
San AntonioTX 78216
 (210) 785-0994

Reviews Of Stephens Roofing & Remodeling

4.97 210 Reviews
Rodrigo Garza
Rodrigo Garza
Aug 17, 2019

Good customer relations

Steve Bagley
Steve Bagley
Aug 12, 2019

I would like to give kudos to Stephens roofing for the great job they did on installing roofs on 3 of our properties. My wife and I met with Zane Jackson who did an outstanding job of doing the estimated and explaining in detail each step that would take place to get the roofs replaced. He said the Stephens roofing would work with the insurance company to handle the paperwork and no payment would be due until the job was completed. One of the houses needed to have the work completed by a certain date due to meet the date specified by the insurance. Due the the intermittent heavy rain storms that kept occurring each week, the work needed to be rescheduled so that there would be no risk of damage to the roof or home. Once there was a few days of no rain Gloria called to tell me that she was sending out a large crew to get the roof replaced before the next storm front. The team did an excellent job of replacing the roof and cleaning up around the house before the next day’s storm. The claim was completed within the insurance time frame despite having to be rescheduled for nearly 2 months due the the constant storms that were occurring. After the install Richard met us to review the work and explain that the shingles were in the process of curing and to not do anything on the roof for at least six months. He also explained the Stephens roofing would come out each year for the next five years to inspect the roof and perform repairs as needed should a storm damage some shingles. I highly recommend Stephens roofing as they are easy to work with, answered all our questions about the replacement process and insurance claim and stand behind their work.

Kamyar Haghayeghi
Kamyar Haghayeghi
Aug 12, 2019

Zane was our expert consultant - he was the most professional roofing expert we dealt with when looking for a contractor, and instead of presenting us with a temporary solution, he presented us with a full evaluation to figure out the root cause of our mold problem. Ultimately, we decided to go with Stephens’ roofing for their prompt response, accurate assessments, long history, and professionalism.

Virginia Abney
Virginia Abney
Jul 31, 2019

Zane is very professional and knowledgeable when it comes to roofing. He arrived at my home on time and did a thorough job of inspecting my roof and explained the estimate and options available for my home. Sharon Abney

Leanne Connor
Leanne Connor
Jul 25, 2019

First and foremost we have had the most PROFESSIONAL experience with Stephens Roofing. We decided to use Stephens Roofing & Remodeling after we have seen all the giving back to the community. My brother is a teacher at the SVHS and the Torrez family have always shown their love to the school and students with their generosity. When Stephens roofing approached our home in Spring branch we were greeted by two young sales man. My husband was concerned because he thought they wouldn’t have the knowledge or experience. Well Zane and spencer proved my husband wrong! These guys were the REAL deal! We received the estimate the next day. We decided to compare prices with a other Roofing company and when the man showed up we weren’t even greeted. He kept going on how our Roof was ugly and old. Stephens Roofing never humiliated us by the way our home looked. This man was completely arrogant! We chose last night to sign contract with Mr. Zane. I also called the office and spoke to Gloria to see the time frame on install. Gloria was very professional and to my surprise very knowledgeable in the industry. If you are looking for a contractor to work on your home call Stephens Roofing and remodeling. Ask for Zane, spencer or Gloria.

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